Help Centre

How can we help you?

Answers about ordering, next-day delivery, food-safe materials, eco options and custom branding for our range of takeaway food packaging, boxes & disposables.

Next-day UK delivery
Eco-friendly range
Food-safe materials
Custom branding

Most stock lines are sold by the case, and you can order a single case or scale up to pallet quantities — there’s no large minimum for standard items. Bulk price breaks apply automatically as your quantity increases.

Yes. We’re a wholesale supplier, so the more you buy the lower your unit price. Trade accounts are available for restaurants, takeaways, caterers and resellers — get in touch for a tailored quote.

A full VAT invoice is provided with every order. Pay online to get our best price; pay on delivery adds a small handling charge to cover processing.

Stock orders placed before our daily cut-off are delivered next working day across UK mainland on a tracked courier. Delivery is free over your set threshold; below that a flat rate is calculated at checkout.

We deliver across UK mainland next working day. No currently there is no tracking system on place but You’ll receive a email the moment your order is dispatched.

Yes — all our packaging is food-grade and complies with UK & EU food-contact regulations, so it’s safe to hold hot and cold food and drink. (We supply the packaging — not the food.)

Our containers are designed to hold both hot and cold food, and many are leak-resistant. We also stock greaseproof liners, bags and wraps for fried and oily foods. Microwave/oven suitability is noted on each product page.

Eco-friendly packaging is our focus. We carry a wide range of recyclable, biodegradable and compostable products — each item states its disposal route so you can choose the right option for your business.

Yes — we stock compliant alternatives to banned single-use plastic items (such as plates, cutlery and polystyrene), helping you stay on the right side of UK regulations.

Absolutely. We print your branding onto cups, boxes, greaseproof paper, stickers and bags using 100% food-safe, vegetable/water-based inks. Typical lead time is around 10 working days after artwork approval.

Yes — we can provide samples before you commit to a bulk run. Send us your artwork and requirements and we’ll return a quote with minimum quantities and a proof for approval.

Unopened items can be returned within 14 days. For hygiene reasons, used or opened food packaging can’t be returned. If anything arrives damaged or incorrect, we’ll replace or refund it.

Please contact us within 48 hours of delivery with a photo of the issue and your order number. We’ll arrange a replacement or refund straight away.

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Still need a hand?

Our team is happy to help with bespoke quotes, bulk orders and custom branding.